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Over the years, nearly every organization we've
worked with has trained their supervisors on coaching
skills. (In a recent study we reviewed, approximately
92% of the organizations surveyed said they do
invest in leadership training.) In our experience,
however, very few organizations show a long-term
commitment to teaching and encouraging their
managers to coach, mentor, and develop their
subordinate managers. Those that do, again in our
experience, tend to be extraordinary in every way.
In our featured article this month, Cindy
LeMasters,
Director of Operations for Mortgage Contracting
Services explores the need to develop leaders at
every level through the lens of succession planning.
We hope this month's article will give you some
thoughts about what is going on in your
organization--and what could be.
| Inspiring Maximum Contribution in Your Leaders |
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Imagine being offered your dream job with
all the
perks--if you could name a viable successor (a
person who could immediately take on your roles and
responsibilities). Could you do it?
You may think it an outlandish question, however
when an early mentor asked me that question, I
came to four shocking realizations: 1) I was not
actively developing my managers for success in
future positions (though we gave a lot of attention to
developing the individual contributors). 2) I had
allowed my managers to rely on me for success in
their current positions (evidenced by the crises that
erupted each time I left the office). 3) I was limiting
my organization's success by not leading and
developing our managers/supervisors. 4) I was
narrowing my own opportunities by being essential in
my current position.
Unfortunately, I quickly realized I was not alone. It is
a rarity to find leaders who are actively and intensely
engaged in developing their managers/supervisors.
The Barriers
Though expressed in a variety of ways, the
reasons leaders don't develop their
managers/supervisors seem to fall into a few
categories.
- They don't see the need: It's
challenging to see
and define the skills and qualities that separate the
levels of management in an organization-not the
tasks, not the number of people you manage, but the
actual skills and qualities that ensure success.
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| Quotes |
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A lot of people have gone further than they
thought they could because someone else thought
they could. -
Unknown
The stone age didn't end because they ran out of
stones. -
Unknown
We cannot solve our problems with the same level of
thinking that created them. - Albert
Einstein
Management means helping people to get the best
out of themselves, not organising things. -
Lauren Appley
The best time to fix the roof is when the sun is
shining. -
John F. Kennedy
The best executive is the one who has sense enough
to pick good men to do what he wants done,
and self-restraint enough to keep from meddling with
them while they do it. -
Theodore Roosevelt
The great leaders are like the best conductors - they
reach beyond the notes to reach the magic in the
players. - Blaine Lee
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| What's New at DiamondWinds? |
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A message from
Lynne
Key and Tom
Dambly
Of all Johnny Carson's antics and accomplishments,
the most significant to us at DiamondWinds was his
dedication to mentoring others. Since his passing, the
airwaves have resounded with stories of the
opportunities "The King Of Late Night" created,
the doors he opened, and the advice he
shared--catapulting the likes of Jerry Seinfeld,
Roseanne Barr, Jay Leno and David Letterman to
fame.
The impact of this Master of Mentoring went far
beyond his immediate reach, even supporting my
success as a fledgling writer. Intent on transitioning
from straight journalism to the more interesting and
lucrative feature writing genre, I happened on a
sure-fire sales strategy: always include two celebrity
quotes in the article, regardless of the topic. After
successfully petitioning quotes from Letterman twice,
Letterman's assistant called to give me the fax
number to his private office, because David didn't
want my requests to "get lost in the general
correspondence." When I asked her why he was
being so helpful, she said that every single day he
remembers that Carson helped him and "he wants to
be Johnny to others."
Nearly every organization we work with invests time
and energy in the development of their people. Yet
most organizations target short-term needs and,
when one looks at their accomplishments over time,
one sees scattered efforts and unsustained results.
We contrast that with the organizations we've helped
to build and execute practical and strategic
developmental initiative--ensuring every
developmental investment yields real and perceived
benefits for the organization and the individual. Like
Carson, the real leaders in these organizations do
things, however small, that create genuine
opportunity and growth for others. Then, like
Letterman, those who feel the difference of
thoughtful mentoring and development are often
eager to make a difference for others as well. These
organizations are soon consumed in the
contagious "see the possibility" culture that
characterizes vital and highly successful
organizations. Tremendous growth and creativity
flourishes; smart leaders harness this energy and set
a course for success, aligned with the organization's
values and universal beliefs.
Our hope is that you, like Carson and Letterman, use
your position of strength to harness the potential of
your people and create possibilities for every
individual in your organization.
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Notable Numbers |
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Some interesting statistics showing the importance of
developing leaders . . .
- 90% - Percentage of the 21 million US
businesses that are family owned
- 33% - Percentage of the Fortune 500
companies that are family owned or family
controlled
- 30% - Percentage of family run
businesses
that make it to the second generation
- 15% - Percentage of family owned
businesses that make it to the third generation. The
reason---lack of succession planning. (Source:
SBAonline)
- 87% - Percentage of respondents who
believe leaders can be made-meaning that training,
experience, mentoring and circumstances can
improve a manager's capacity to lead. (Source: AMA)
- 50% - Percentage of people in one
study who worked with mentors and said "mentors
changed my life."
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