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DiamondWinds
Because Trust is the Point
Volume III Number 2

During the debrief of one of our leadership simulations we conducted recently, one group was discussing their lack of success in the second round. A participant commented," We had a winning strategy in the first round, so even though circumstances changed, we stuck with that strategy."

We thought about that statement and how insightful it is. We have worked with literally hundreds of leaders at every level in many types of organizations, and we've seen one common theme across all those organizations: leaders tend to stay with a strategy that worked once even if it is not working as well now. Some leaders never change, some change late. The most effective leaders shake off the urge to stay with a comfortable tactic and take thoughtful risks. We feel this topic is so critical we wanted to address it and decided to write this month's article ourselves. We hope you find it thought-provoking as well.


Adding a Left

Add a Left to stay competitive


In the recent blockbuster, Cinderella Man, we meet James J. Braddock as a top light heavyweight boxer, known for his powerful and predictable right hand. As the Great Depression descends on the nation, Braddock loses his savings, and injuries to his right hand force him out of the ring. On good days, Braddock finds work on the docks, where he masks his injured right hand, relying on his weaker left limb to lift and maneuver the heavy cargo. While it isn't an easy transition for him, eventually his left arm becomes stronger and when given the opportunity to box again, the addition of a more potent second weapon-the newly-conditioned left arm-carries Braddock to a title he couldn't achieve before: Heavyweight Champion of the World.

A nice story, but what does this have to do with running a business? If we look past the context of the ring, we see a simple truth about business and our day-to-day dealings with people and enterprises: Successful people and, by extension, successful organizations develop new tools and strategies over time to remain successful.

What does that mean in real terms? It means people in organizations need to do things differently to stay successful and competitive. Yet like Braddock, many leaders at all levels have achieved a high measure of success relying on certain safe and comfortable actions--and just don't realize the need to add new tools to their arsenal of skills.

Facing the Risk

Braddock, who had many people telling him to change his tactics, knew his advisors stayed safely outside the ring. It was his face, his torso, his career at stake, so he simply discounted their input. It is, after all, a risk to let go of what has worked in the past and try something new. Ironically, Braddock's reliance on the familiar and comfortable resulted in injury and loss. As leaders, our reliance on the familiar and comfortable can hold us back as well.

So what is your "right hand?" What are the familiar tactics you focus on to the exclusion of other tactics that would bring even greater success? Here are some common "rights" we encounter as we work with leaders:






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